FAQs

Below FAQ are some common concerns of our clients before purchasing.

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FAQs

Professional photos are recommended; however, if you do not have professional photos, stock photos may be purchased.

Payment must be paid in full before any design starts. If, for any reason, you need a payment plan other than the current ones accepted, please email me.

Once your order has begun and you've had your phone consultation, Tesa Creates Art would prefer a Do-Not-Disturb Atmosphere to ensure all orders have her undivided attention.

A revision is minor edits/changes to work that are currently being processed or in the draft stage. Examples of a revision include font changes, color changes, photo swaps, or information updates. A revision is not to be confused with a Redesign. For a completely different design, if the client is not satisfied with the design, a Redesign fee will apply.

All designs will be turned over to you (the client) once projects are approved.

Brand Guidelines Document provides detailed instructions on how the brand's visual and verbal identity should be represented across various platforms. It ensures consistency in how the brand is presented to the public. Brand Strategy Document outlines the foundational elements of a brand's identity and strategic direction. It defines the brand's vision, mission, values, target audience, market positioning, competitive landscape, and messaging strategy.